How to send us your photos and videos

These are the best ways to send us your photos for restoration.

Method 1

If you are in Melbourne, Victoria, we offer a pick up/drop off service, contact us for more details. 

Method 2

Mail Us the Original photos or videos etc.; this just like method 1 ensures the best quality as we are in control of the scanning process. Once scanned, we send originals photos back to you, and then once the job is completed we send a link to download restored photos at full resolution. 

When mailing photos make sure you pack the photo/s as best as possible between two hard surfaces like cardboard if you are sending single photo/s and if you are sending multiple photos; the best way would be a hardcover album. The aim is to prevent further damage.

Make sure when you send photos, it is with a registered post, and you have put insurance on them.

Delivery address:

Parcel Collect 10092 11692
292A Huntingdale Road

Method 3

Only for photos.

You can scan the photos yourself or get them scanned at Officeworks/Staples or similar.

Scanning Quality


Tiff format 600dpi no auto adjustments

Jpeg format 600dpi no auto adjustments

Once scanned, you can upload them to my website using the contact us page or upload them to Google DriveOnedriveDropbox or similar and finally send us the link to download the photo/s.

Method 4

Only for photos. We don’t like this method as this is the lowest quality Take a photo of the photo with your mobile phone you want to be restored, be careful when doing this. You need to be aware of reflections and anything else that might distort the photo. When framing to take the photo, try your best to keep the photo and your phone as flat/straight as possible. You do not want to skew the photo as this will reduce quality further.
Once the photo is taken, you can either upload them to the website using the contact us page or upload them to Google DriveOnedriveDropbox, or similar and finally send us the link to download the photo/s.

Use the form below if you got a question to ask or want to upload a photo/s for a quote or restoration.

You can also use the instant chat widget on the bottom right to talk to us live, and you also can upload photos for a quote or restoration. 

We are looking forward to hearing from you.

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