Made With Love
FAQ
Frequently Asked Questions
What types of frames do you offer?
We offer custom-made frames in three finishes — black, white, and natural oak timber — with options for matte border or without, and a choice between clear glass or 70% UV-cut anti-reflective glass.
How long does it take to make the frame?
Frames are made to order by our trusted partners and typically take a few business days to complete, depending on availability and complexity.
Do you offer pickup?
Yes, we offer free local pickup for Melbourne-based customers. We'll notify you when your frame is ready and coordinate a convenient collection time.
Do you deliver?
We’re not offering frame delivery at the moment—frames are available for pickup only.
Who makes the frames?
Our frames are handcrafted by professional framers who produce work for museums and leading artists across Melbourne — ensuring museum-grade quality and enduring craftsmanship.
Can I customise the frame design?
Absolutely! You'll be able to select your preferred finish, border style, glass type, and even custom dimensions when placing your order. We're happy to guide you toward what suits your photo best.